About these terms
Effective date: August 1, 2026
Provider: Kazoo AI Corporation
Website:
https://kazooapp.ai
Please read these Terms of Use (the "Terms") carefully. These Terms form a binding agreement between you and the Kazoo provider identified above ("Kazoo," "we," "us," or "our") and govern your access to and use of the Kazoo website, mobile applications, AI agents, software, integrations, content, and related products and services (collectively, the "Services").
By creating an account, clicking to accept, downloading or using a Kazoo application, or otherwise accessing the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services. If you use the Services for an employer, school, association, or other organization, you represent that you have authority to bind that organization where applicable.
1. Eligibility and Authority
Age requirement. You must be at least 13 years old, and at least the minimum age required to consent to online services in your jurisdiction. If you are under the age of legal majority where you live, you may use the Services only with permission of a parent or legal guardian. The Services are not directed to children under 13.
Organizational users. If an organization gives you access to a Kazoo community, your use may also be governed by the organization’s policies and its agreement with Kazoo. The organization may administer the community, manage membership and permissions, access or retain organizational content as permitted by law and its agreement with Kazoo, and suspend or terminate your access. If these Terms conflict with an organization’s agreement with Kazoo, that agreement controls as between Kazoo and the organization.
2. Accounts, Invitations, and Security
You must provide accurate information, keep it current, maintain the confidentiality of your credentials and invitation codes, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account unless applicable law provides otherwise. You may not sell, transfer, share, or permit another person to use your account. We may require verification of identity, age, affiliation, email domain, invitation, or authority to join or administer a community.
Some communities are private, invitation-only, or limited to members of a particular organization. Access to one community does not create a right to access any other community. Community administrators may approve, deny, or remove members subject to applicable law and their agreements with Kazoo.
3. What Kazoo Provides
Kazoo is a community-intelligence platform designed to help members discover people, information, expertise, activities, and opportunities; communicate with one another; and create or participate in communities, groups, clubs, events, surveys, contests, requests, and other collaborative experiences. Features may be delivered through Kazoo’s own applications or through supported third-party messaging, productivity, or identity services.
The Services may change over time. We may add, modify, limit, suspend, or discontinue features, provided that we will honor any non-waivable rights and any express commitments in a separate paid or organizational agreement.
4. License to the Services
Subject to these Terms, Kazoo grants you a limited, personal, revocable, non-exclusive, non-sublicensable, and non-transferable license to access and use the Services for their intended purposes. Kazoo and its licensors retain all rights not expressly granted.
You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, disassemble, attempt to derive source code from, or create derivative works of the Services, except to the extent a restriction is prohibited by law or open-source license terms expressly permit it. You may not access the Services to build or train a competing product or model, benchmark for publication without permission, scrape or harvest data, or bypass technical or access controls.
5. User Content and Permissions
Your content. "User Content" includes information and materials you submit, send, create, upload, display, or make available through the Services, including profiles, prompts, requests, posts, messages, tips, files, photos, recordings, event and club information, survey responses, votes, reports, and contest entries. You retain ownership of your User Content, subject to the permissions in these Terms.
License to operate the Services. You grant Kazoo a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, adapt for technical formatting, transmit, display, and distribute your User Content only as reasonably necessary to operate, secure, provide, improve, and support the Services; follow your sharing choices; comply with law; and enforce these Terms. This license includes the right to use service providers acting for Kazoo and ends when the User Content is deleted from our systems, subject to reasonable backup cycles, content shared with others that they retain, and legal retention obligations.
Your responsibility. You represent that you have all rights and permissions needed for your User Content and that its submission and use as contemplated by these Terms will not violate law, confidentiality duties, privacy rights, intellectual-property rights, or other rights. Do not submit highly sensitive information unless the feature and your organization expressly authorize it.
Feedback. If you voluntarily provide ideas or feedback about Kazoo, you grant Kazoo a perpetual, worldwide, royalty-free, irrevocable right to use it without restriction or compensation, provided we do not publicly identify you as the source without permission.
6. Community Standards and Prohibited Conduct
You must use Kazoo respectfully and lawfully. You may not use the Services to:
Abuse or exploit people. Harass, bully, stalk, threaten, defame, intimidate, discriminate against, sexually exploit, or endanger any person; promote self-harm or violence; or share intimate content without consent.
Post illegal or objectionable material. Create, solicit, upload, or distribute unlawful, fraudulent, hateful, pornographic, excessively violent, or otherwise seriously offensive content, or content that facilitates criminal or dangerous conduct.
Mislead others. Impersonate another person or organization; misrepresent affiliation, identity, authority, or source; manipulate surveys, contests, rankings, reports, or engagement; or knowingly spread materially false information likely to cause harm.
Violate rights or confidentiality. Infringe intellectual-property, privacy, publicity, contractual, or confidentiality rights; disclose another person’s personal data without authorization; or expose private community content outside its intended audience.
Disrupt or misuse the Services. Send spam; distribute malware; probe or breach security; interfere with operation; automate access without permission; collect member data; evade enforcement; or encourage another person to do any of these things.
Misuse AI or anonymous features. Use AI-assisted, pseudonymous, or anonymous features to deceive, harass, evade accountability, fabricate evidence, or make high-impact decisions about another person without appropriate human review and lawful authority.
Additional Community Guidelines, organizational rules, feature-specific rules, and safety notices may apply and are incorporated into these Terms when presented to you.
7. Moderation, Reporting, Blocking, and Safety
Kazoo may use automated systems, human review, community administration, and user reports to detect, filter, limit, label, or remove content and activity. We do not undertake to monitor every communication and do not guarantee that objectionable material will never appear.
You may report content or conduct through the reporting tools in the Services or by contacting us, and you may block abusive users using the available blocking controls. We may investigate and take action we reasonably consider appropriate, including limiting distribution, removing content, restricting features, preserving evidence, warning users, suspending or terminating accounts, notifying an organization administrator, or contacting law enforcement or emergency services where permitted or required by law. Knowingly false or abusive reports may themselves violate these Terms.
If you believe there is an immediate threat of harm, contact local emergency services. Kazoo is not an emergency service and does not guarantee real-time monitoring or response.
8. Private Communications and Communities
Privacy settings and community labels help define intended audiences, but no online system is perfectly secure. Recipients may copy, forward, screenshot, or otherwise disclose content. You are responsible for choosing what to share. Community administrators may have access to content and records as disclosed in the Services, the Privacy Policy, or the organization’s agreement with Kazoo.
9. AI-Assisted Features
Kazoo may use artificial intelligence to interpret requests, recommend people or information, summarize conversations or responses, draft content, match members, moderate activity, and automate other community tasks. AI-generated results may be incomplete, inaccurate, biased, outdated, or inappropriate. They are suggestions, not guarantees or professional advice, and you should independently verify important information before relying on or sharing it.
Do not use the Services as the sole basis for medical, legal, financial, employment, admissions, disciplinary, safety-critical, or other high-impact decisions. You remain responsible for your prompts, decisions, communications, and use of outputs. Our collection, use, and sharing of information with AI service providers is described in the Privacy Policy and, where required, subject to consent.
10. Events, Surveys, Clubs, Contests, and Member Activities
Kazoo may help users or organizations create and promote activities. Unless Kazoo expressly states otherwise, the organizer—not Kazoo—is responsible for the activity, eligibility rules, permissions, safety, accessibility, prizes, taxes, compliance, and statements made about it. Participation is voluntary and at your own risk. Apple is not a sponsor of, responsible for, or involved in any contest, sweepstakes, event, club, survey, or promotion offered through the Services.
11. Third-Party Services and Integrations
The Services may connect with third-party products such as messaging, identity, calendar, payment, analytics, cloud, or productivity services. Your use of a third-party service is governed by that provider’s terms and privacy practices. Kazoo is not responsible for third-party services and does not guarantee their availability, accuracy, security, or continued compatibility. You authorize Kazoo to exchange information with a third-party service when you or your organization enable the integration, as described in the Privacy Policy and applicable notices.
12. Privacy, Device Permissions, and Communications
Our Privacy Policy explains how Kazoo collects, uses, shares, retains, and deletes personal information. It is incorporated by reference into these Terms. You may manage certain permissions through the Services and your device or third-party account settings. Some features may not function if permission is declined or withdrawn.
You agree that we may send service-related communications, including security, account, transactional, and policy notices. Where permitted, we may also send marketing communications, which you may opt out of using the instructions provided. You are responsible for charges imposed by your internet, wireless, or other service provider.
13. Fees, Subscriptions, and Virtual Items
Some Services may require payment or be provided under an organization’s subscription. Prices, billing intervals, trial terms, included features, renewal terms, and cancellation instructions will be disclosed before purchase. Except where law requires otherwise, fees are nonrefundable after the applicable purchase or subscription period begins.
Apple purchases. Purchases made through Apple’s App Store are billed and managed by Apple and are subject to Apple’s applicable payment and subscription terms. You can manage or cancel an App Store subscription through your Apple account settings. Kazoo does not control Apple’s billing or refund decisions.
Automatic renewal. If you purchase an auto-renewing subscription, it will renew for the disclosed period at the disclosed price unless canceled before renewal. Cancellation stops future renewal but generally does not provide a refund for the current period, except as required by law or the applicable app-store rules.
Points and virtual items. Any points, badges, credits, or virtual items have no cash value, are not property, and may be used only within the Services as described. They may not be sold or exchanged outside authorized features. Credits purchased through Apple in-app purchase will not expire. Kazoo may correct balances affected by error, fraud, abuse, or a violation of these Terms, subject to applicable law.
14. Kazoo Intellectual Property
The Services, including their software, designs, interfaces, text, graphics, logos, trademarks, models, systems, compilations, and Kazoo-created content, are owned by Kazoo or its licensors and protected by intellectual-property laws. Except for the limited license in these Terms, no rights are transferred to you. You may not use Kazoo names, logos, or branding without prior written permission.
15. Copyright Complaints
If you believe content on the Services infringes your copyright, send a notice containing the information required by applicable law to our designated copyright contact. In the United States, a notice should identify the copyrighted work and allegedly infringing material, provide your contact information, include a good-faith and accuracy statement, and be signed physically or electronically. We may remove content and terminate repeat infringers where appropriate.
16. Suspension, Termination, and Account Deletion
You may stop using the Services at any time. If the Services permit account creation, you may initiate deletion of your account from the account settings within the applicable mobile application. We may require reasonable identity verification and confirmation. Deleting an account removes the account and associated personal data and User Content from our active systems, except for information we must or are permitted to retain for legal, security, fraud-prevention, dispute-resolution, backup, or legitimate organizational-record purposes. We will explain any material retention and the expected deletion timing in the Privacy Policy or deletion flow.
Canceling a subscription and deleting an account are separate actions. You should cancel an App Store subscription through your Apple account settings to stop future charges before deleting your Kazoo account.
We may suspend or terminate access, remove content, or limit features if we reasonably believe you violated these Terms, pose a safety or security risk, expose Kazoo or others to liability, fail to pay fees, or if an organization ends your access. Where appropriate, we may provide notice and an opportunity to appeal. Sections that by their nature should survive termination will survive, including ownership, content permissions already relied upon, disclaimers, limitations, dispute terms, and Apple-specific provisions.
17. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." KAZOO AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AVAILABILITY, AND SECURITY. WE DO NOT WARRANT THAT THE SERVICES OR AI-GENERATED RESULTS WILL BE UNINTERRUPTED, ERROR-FREE, SAFE, ACCURATE, OR SUITABLE FOR YOUR PURPOSES, OR THAT CONTENT WILL BE PRESERVED. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE DISCLAIMERS MAY NOT APPLY TO YOU.
18. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAZOO AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF KAZOO AND THE PARTIES IDENTIFIED ABOVE FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID KAZOO FOR THE SERVICES DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) US$100. THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED, AND THEY DO NOT LIMIT ANY RIGHTS YOU HAVE UNDER MANDATORY CONSUMER LAW.
19. Indemnification
To the extent permitted by law, you will defend, indemnify, and hold harmless Kazoo and its affiliates, officers, directors, employees, and agents from claims, damages, losses, liabilities, and reasonable expenses (including attorneys’ fees) arising from your User Content, your misuse of the Services, or your violation of these Terms or another person’s rights. This obligation does not apply to the extent a claim results from Kazoo’s own unlawful conduct and does not apply where prohibited by consumer law. Kazoo may control the defense of a covered claim, and you will reasonably cooperate.
20. Governing Law and Disputes
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Subject to any mandatory consumer rights, the state and federal courts located in Palm Beach County, Florida will have exclusive jurisdiction, and you consent to their jurisdiction and venue. Nothing in these Terms prevents either party from seeking temporary or injunctive relief in a court of competent jurisdiction to protect safety, security, confidential information, or intellectual-property rights.
Before filing a claim, you and Kazoo agree to make a good-faith effort to resolve the dispute informally by sending a written description of the issue and requested relief to the contact information in Section 24 and allowing 30 days for a response. This requirement does not apply where prohibited by law or where delay would cause irreparable harm.
21. Changes to These Terms
We may update these Terms to reflect changes in the Services, law, or our practices. We will post the updated Terms and revise the effective date. If a change is material, we will provide additional notice as required by law. Changes apply prospectively. If you do not agree to the updated Terms, you must stop using the Services; continued use after the effective date constitutes acceptance where permitted by law.
22. Apple App Store
If you download a Kazoo mobile application through Apple’s App Store, Apple’s Licensed Application End User License Agreement (the "Apple Standard EULA") governs the license to the application unless Kazoo expressly provides a custom EULA through App Store Connect. These Terms separately govern your Kazoo account and your access to and use of the Services, User Content, communities, and features. If these Terms conflict with the Apple Standard EULA solely concerning the license to the Apple application, the Apple Standard EULA controls.
Apple is not responsible for the Kazoo Services, User Content, maintenance, support, or claims arising from use of Kazoo. Purchases made through the App Store are also subject to Apple’s applicable payment and subscription terms. You must comply with applicable third-party terms, including the terms of your wireless data or internet-service provider, when using the application.
23. General Terms
Entire agreement. These Terms, the Privacy Policy, incorporated Community Guidelines, feature-specific rules, and any applicable organizational or paid-service agreement form the agreement governing the Services. An organizational or paid-service agreement controls to the extent of a conflict for the matters it covers.
Severability. If any provision is unenforceable, it will be modified only as much as necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions will remain in effect.
No waiver. Failure to enforce a provision is not a waiver. Any waiver must be in writing and signed by an authorized Kazoo representative.
Assignment. You may not assign these Terms without Kazoo’s written consent. Kazoo may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law, subject to applicable law.
No agency. These Terms do not create an employment, partnership, joint venture, fiduciary, franchise, or agency relationship between you and Kazoo.
Force majeure. Kazoo is not liable for delay or failure caused by circumstances beyond its reasonable control, subject to mandatory law.
Electronic communications. You agree that electronic notices and records satisfy legal requirements that communications be in writing, where permitted by law.
24. Contact Information
Questions, complaints, safety reports, and legal notices concerning the Services should be directed to Kazoo using the contact information below.
Support and safety email:
Website:
https://kazooapp.ai
Last revised: August 3, 2026